3 year Warranty policy
Founded in 2017 by a group of customer-focused gadget enthusiasts and engineers, Pepper Jobs aims to become one of the world's leading computing and mobile gadgets companies. To achieve this goal, Pepper Jobs has been developing a wide variety of innovative gadgets (like our W10 GYRO The world's 1st remote designed for Windows 10) with cutting-edge technologies and delivering them to our customers at an affordable cost. Through these products, Pepper Jobs strives to unparalleled satisfaction and reliability to consumers.
Pepper Jobs take pride in leading the market and we introduced our 3 year warranty right from the start in 2017, the best peace of mind available as a standard today. It reflects the confidence we have in our products and the benefit of years of continuous engineering improvement and proven experience with all Dynamic Positioning suppliers in the harshest environments.
Why do we do that?
Because we stand by the products we offer.
We take greatest care to offer quality products only. Our quality control ensure the best possible quality for you and the fastest possible help in cases of failure. That's why we dare to extend the warranty period to three years.
Are there exceptions?
This warranty does not apply:
(1 )To consumable parts, such as batteries, unless failure has occurred due to a defect in materials or workmanship.(2) To cosmetic damage, including but not limited to scratches, dents and broken plastic on ports. (3) To damage caused by use with another product. (4) To damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause. (5) To damage caused by operating the Pepper Jobs Product outside Pepper Jobs published guidelines. (6) To damage caused by service (including upgrades and expansions) performed by anyone who is not certified. (7 )To defects caused by normal wear and tear or otherwise due to the normal aging of the Product. (8) If any serial number has been removed or defaced from the Pepper Jobs Product. (9) B2B with discount obtain standard 2 year warranty.
What if something is broken?
Contact customer services.
Before you return an item, please contact our customer service department. You don't need any papers except your invoice. Please contact our customer service team in the first instance as they can advise the next best possible step.